YOUR MAIN DUTIES:

To support the maltings team in achieving and maintaining excellent hygiene and housekeeping standards in the maltings areas of the Stowmarket site covering a variety of wet and dry conditions.  Ensuring that the cleaning and housekeeping schedules are kept up to date and in line with schedules 

IN THIS ROLE YOU WILL:

• Perform all tasks associated with the cleaning of malt production areas in accordance with established cleaning schedules.
• Actively seek to improve the overall housekeeping standards within the malt production areas.
• Report any non-conformities or hygiene issues to your line manager.
• Discuss any potential efficiency improvement opportunities with your line manager
• If necessary, to follow incident reporting system, reporting unsafe incidents/ unsafe acts to your line manager.
• Carry out any other duties in line with trained capabilities.

KEY PERFORMANCE INDICATORS:

• Cleanliness and hygiene improvements will be monitored and evidenced by internal Food Hygiene Audit results and observations made by customer audits and external bodies.
• Completion of cleaning activities to a satisfactory standard, in line with established cleaning schedules.

YOU WILL BE:

• Able to follow verbal instructions and use own initiative.
• Able to work both unsupervised and as part of a team.
• Able to operate a range of manual and electrically powered cleaning equipment and high pressure hoses 
• Able to achieve and operate within food hygiene and safety standards.
• Able to work in a large scale manufacturing environment with a variety of conditions

WE OFFER:

• Completive salary, reviewed annually
• Company profit based bonus
• Company pension contribution at 5%
• Health Cash Plan with Reward Scheme and Employee Assistance Programme
• Life assurance
• Flexible working arrangements

Join Our Team at Muntons: Trainee QC Laboratory Analyst 

Are you ready to take on a vital role in ensuring quality control at one of the industry’s leading malt and malted ingredients production sites? At Muntons, we’re looking for a dedicated individual to join our QC Laboratory team at our Stowmarket site, where you’ll play a crucial role in maintaining quality control and safety of our products. This is more than just a job —it’s an opportunity to train, develop and contribute to a high-performing team in a dynamic and diverse work environment.

A little bit about us ….

Muntons is a significant global supplier to the food and drinks industry and has been producing high-quality malt and malted ingredients for some of the most famous, and well-loved brands around the globe for the over 100 years.  Successful and growing with customers ranging from multinational food and beverage producers to start ups and small independent craft brewers and distillers, you’re likely to have tasted our products already, without even knowing it!  You’ll find our headquarters in Suffolk, and our other production sites in East Yorkshire and Thailand.  We also have sales offices in Asia, Europe, and America.  We are passionate about malt, malted ingredients and sustainability; being the leaders in our field we are over halfway to meeting or beating our net zero carbon target by 2050.  We continue to look to the next 100 years as a strong and sustainable global supplier of malt and malted ingredients.

What You’ll Be Doing:

Key Responsibilities

• Train and Develop: Absorb knowledge of QC Laboratory procedures and equipment.
• Maintain Standards: Perform all tasks in line with our established schedules and procedures to ensure our products meet quality and safety standards.
• Continuous Improvement: Actively seek ways to improve standards and share your ideas with your line manager.
• Safety First: Report any issues, non-conformities, or unsafe incidents promptly to keep our work environment safe.
• Versatile Tasks: Take on additional duties as needed, making full use of your training and capabilities.

What We’re Looking For:

• Self-Starter: Someone who can follow instructions but also uses their initiative to get the job done.
• Team Player: Ability to work both independently and as part of a team, contributing to a collaborative environment.
• Technical Proficiency: Comfortable using and learning various items of laboratory equipment.
• Safety Conscious: Able to consistently achieve and maintain food hygiene and safety standards in a large-scale manufacturing setting.
• Adaptable: Willing to work in a variety of conditions, ensuring every corner of our site meets our stringent standards.

Key behaviours and competencies:

• Team Collaboration: Actively contributes to team working and cooperates with others, fostering a collaborative environment.
• Task Management: Ensures tasks and activities stay on track by promptly raising any issues or concerns.
• Problem Identification and Escalation: Identifies problems and opportunities and escalates them to the appropriate channels for resolution.
• Alignment with Company Values: Demonstrates adherence to the company's values and aligns their actions and behaviours.
• Respectful and Welcoming: Promotes a welcoming environment, treating everyone equally, fairly, and with respect.
• Proactive and Positive Attitude: Exhibits a proactive, positive, and can-do attitude towards tasks and challenges.

What We Offer:

• Competitive Salary: Reviewed annually to ensure you’re rewarded fairly for your hard work. XXXX
• Performance Bonus: A company profit-based bonus that lets you share in our success.
• Pension Plan: We contribute 5% to your pension, helping secure your financial future.
• Health and Wellbeing: Access to a Health Cash Plan with a Reward Scheme, Employee Assistance Programme, and Life Assurance.
• Work-Life Balance: Flexible working arrangements to help you balance your personal and professional life.

Why Muntons?

At Muntons, we believe in investing in our people and creating a supportive, rewarding work environment. If you’re looking for a role where you can make a real impact and grow your skills in a stable, thriving company, we’d love to hear from you.

Apply today and become a part of a team that values quality, safety, and teamwork!

An Exciting Opportunity: ICT Apprentice

A Little Bit About Us…

At Muntons, we are a proud global supplier to the food and drinks industry, with a rich history of over 100 years in producing high-quality malt and malted ingredients. Our products are a key ingredient in some of the world’s most famous and beloved brands, and whether you realise it or not, you've probably already enjoyed something we've had a hand in creating! We serve a diverse range of customers, from multinational food and beverage producers to innovative start-ups and small independent craft brewers and distillers.

Our headquarters are nestled in Suffolk, with additional production sites in East Yorkshire and Thailand, and sales offices spanning Asia, Europe, and America. We are passionate about what we do—malt, malted ingredients, and sustainability are at the core of our business. As industry leaders, we are committed to sustainability and are proud to be over halfway towards meeting or exceeding our net zero carbon target by 2050. We continue to innovate and grow, looking ahead to the next 100 years as a strong and sustainable global supplier.

What You Will Be Doing:

Our ICT Apprentice  will work as 1st line support and be the first point of contact for users across the business who have technical issues or queries. Providing initial troubleshooting and problem-solving assistance, either by phone, email, chat, or remote access.
Escalating to, and working closely with the wider IT team, to resolve more complex issues while engaging with our users to ensure they are kept up to date with progress and expected resolution.

Key Responsibilities

• Answering user queries and requests in a timely and professional manner
• Taking ownership of tickets raised via our helpdesk system, tracking progress and updating accordingly
• Prioritising and escalating tickets to 2nd/3rd line support as required
• Identifying and resolving common technical issues, such as password resets, network connectivity, software installation, hardware configuration, etc.
• Following up with users to ensure their satisfaction and closure of tickets
• Support & installation of end user devices, typically including:
  • Desktops, Laptops – Windows 10 & 11
  • Imaging of Desktops/Laptops (Intune/Autopilot)
  • Mobile Phone Management (Intune)
  • Konica Printers – SafeQ & FollowMe Print
  • Microsoft Office 365 Applications (Word, Excel, Outlook, Teams etc)
• Creating and updating documentation and knowledge base articles
• Collaborating and communicating with other support teams and IT staff
• Keeping up to date with the latest technologies and best practices

What We Are Looking For:

People

• Excellent communication and interpersonal skills, both written and verbal
• Logical problem solver who loves the chase as much as the resolution
• Enthusiastic, delivers to promises, always with the end user in mind
• Flexible in role, willing to get stuck in & roll sleeves up to get the job done

Technical

• Good understanding of desktop hardware and mobile devices
• Passion for technology, curious nature and proactive mindset
• Knowledge of common operating systems, applications, hardware, and networking protocols

Key Behaviours and Competencies:

• Team Collaboration: Actively contribute to a collaborative team environment.
• Task Management: Keep tasks on track by raising any issues or concerns promptly.
• Problem Solving: Identify and escalate problems or opportunities through the proper channels for resolution.
• Alignment with Values: Consistently demonstrate adherence to our company values in your actions and behaviours.
• Respectful and Welcoming: Create a welcoming environment, treating everyone with fairness and respect.
• Proactive and Positive Attitude: Approach tasks with a proactive, positive, and can-do attitude.

What We Offer:

Competitive Pay: A competitive rate of pay, reviewed annually to ensure we reward our team fairly.

Flexible Working: Flexible working arrangements to help you balance your professional and personal life.

Information Communications Technician Level 3 Apprenticeship 

Why Muntons?

If you’re looking for an pprenticeship in a dynamic and supportive environment, where you can make a real impact, we encourage you to apply. This is a fantastic opportunity to contribute to a leading global company while further developing your skills and experience.